We often get asked about who is using ProjectForum. There is a page on our website that provides some usage examples.
The reality is that it really is all over the map. We've got solo users and large companies, small-medium businesses in a range of industries, non-profit and community groups, industry and academic research teams, and many more. Sometimes the whole company from the CEO on down uses it, sometime it's one or two departments, and sometimes it's been smuggled in the backdoor by a few people sick of the officially mandated and sanctioned collaboration solution.
So there's no typical user. As a fairly general communications technology, that's not surprising (why doesn't anyone ask who is the typical telephone user?). While some people want to see more rigid structure out of the box, most people seem to find that in the long run an easy to understand and highly tailorable workspace helps support their work and frustrates them less.

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